Using the "System Restore" to roll back a system does not necessarily remove files Windows Media Player 9 Series places on the computer during installation-and issue that could potentially cause future problems.Īccording to Windows XP Help: "System Restore does not replace the process of uninstalling a program. To that, Windows Media product manager Caulton said, "I'm not sure what the answer to that question is, so I would hate to speculate." With "the service pack you can go back to the original state, why not Media Player?" Gartner's Silver asked. But Microsoft provided an "Archive" feature with Service Pack 1 that would allow people to restore Windows XP to its previous state. The update, like the Windows Media Player 9 Series installation, makes changes that go deep into the operating system. On Monday, Microsoft released Windows XP Service Pack 1, the first collection of updates and bug fixes for the OS launched in October. one of not wanting to spend the money to develop the uninstall capability," he said. "I'm not sure how much it is the excuse of integration vs. Gartner's Silver also didn't buy Microsoft's integration argument particularly given the software is still testing and could cause problems on some computers. However, that would be bad for (Microsoft's) business." Technically, software can be programmed to be standalone, making it separate from the OS and uninstallable. This is an intentional programming strategy. "They are 'commingling' the player so deep into Windows, the two cannot be separated. "Microsoft continues tying new products such as Media Player to the OS," he said. Brad Spry, a Webmaster from Charlotte, N.C., also criticized Microsoft's bundling strategy. Several readers contacted CNET to complain about the lack of Media Player 9 Series uninstall option. The company currently has no plans to release a separate version for the Mac OS and other operating systems for which the media player had previously been available. With Windows Media Player 9 Series, Microsoft appeared to fall back from that position, offering the player also for Windows 98 Second Edition, Windows Me and Windows 2000. "The more users that can be informed that's the method for going back, the better," he said. If I install Windows Media Player 9 Series beta and Office, and I roll back, that would be to a pre-Office state," said Caulton. As with any OS component you might upgrade, everything has to go back sequentially together. It's the method we use to get the OS back to the previous state. "We tried to make this clear on the download page. The clunky alternative doesn't really remove all Windows Media Player 9 Series files and could potentially wipe out other system changes.ĭavid Caulton, a Windows Media product manager, said the uninstall issue isn't a bug or mistake: Microsoft intended the software to work that way, and the company warns people before they install the software that it's hard to get rid of it. Windows Me and XP users must rely on a feature called "System Restore" to roll back their Windows installation to a time before they installed Media Player 9 Series if the want to uninstall it.
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